Privacy Policy

1. Information We Collect

When you register, deposit, play, or interact with 7det, we may collect the following categories of personal information:

• Identity data: full name, date of birth, National ID or passport number (required for age and identity verification — players must be 21 years or older).
• Contact data: mobile number, email address, and current residential address in Bangladesh.
• Financial data: mobile wallet identifiers (bKash, Nagad, Rocket, Upay), transaction history, deposit and withdrawal records.
• Technical data: IP address, device type, operating system, browser type, referring URLs, and session logs.
• Usage data: pages visited, games played (cricket betting, slots, live casino, crash games, fish games), bets placed, and time spent on platform.

We collect this information directly from you during registration and account use, automatically through cookies and tracking technologies, and in some cases from third-party verification services as required by our responsible gaming and anti-fraud obligations.

2. How We Use Your Information

7det processes your personal data for the following lawful purposes:

• Account creation and management: to register you as a player, maintain your account, and verify your identity and age (21+ only).
• Transaction processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported local payment methods.
• Platform improvement: to analyze usage patterns, improve game offerings (including cricket, slots, and live casino), and optimize user experience for Bangladeshi players.
• Customer support: to respond to your queries, complaints, and account-related requests in a timely manner.
• Responsible gaming compliance: to monitor gameplay activity and enforce responsible gaming measures, including deposit limits and self-exclusion requests.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, cheating, or unauthorized access to your account.

3. How We Share Your Information

7det does not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist with payment processing (bKash, Nagad, Rocket), IT infrastructure, fraud detection, and customer support — bound by strict confidentiality obligations.
• Game providers: limited technical data may be shared with licensed game studios (such as Pragmatic Play, Evolution Gaming, Spribe) to deliver gameplay and maintain RNG integrity.
• Legal and regulatory authorities: where required by applicable law, court order, or regulatory mandate to disclose user information.
• Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity, with equivalent privacy protections in place.

In all cases, we require that third parties handle your data with the same level of care and security that we apply internally.

4. Payment Data & Local Wallets

7det supports fast local payments through bKash, Nagad, Rocket, and Upay — the most widely used mobile financial services in Bangladesh. When you make a deposit or withdrawal, your mobile wallet number and transaction reference are collected solely to process and confirm the transaction.

We do not store full payment credentials or PIN codes. Payment data is encrypted in transit using industry-standard SSL technology and is accessible only to authorized personnel with a strict need-to-know basis. Your financial information is never used for purposes other than completing your requested transaction.

5. Cookies and Tracking Technologies

7det uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files stored on your device. We use the following types:

• Essential cookies: required to enable core platform functions such as login sessions, deposit flows, and game loading.
• Analytics cookies: used to understand how players navigate our platform so we can improve content, performance, and game selection for the Bangladesh market.
• Preference cookies: to remember your language, display preferences, and other settings across sessions.

You may adjust your browser or device settings to refuse or delete cookies; however, doing so may limit certain platform features. Continued use of 7det after being informed about cookies constitutes acceptance of our cookie practices.

6. Data Retention

We retain your personal data for as long as your account remains active or as reasonably necessary to fulfill the purposes for which it was collected. If you choose to close your account, we will delete or anonymize your personal data within a reasonable timeframe, subject to our legal and regulatory obligations.

Transaction records and identity verification documents may be retained for a minimum period as required by financial compliance standards, even after account closure. This ensures we can respond to audits, disputes, or legal inquiries in good faith.

7. Your Rights

As a 7det player, you have the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if your data is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: subject to legal retention obligations, you may request deletion of your personal data.
• Right to restrict processing: you may ask us to limit how we use your data in certain circumstances.
• Right to object: you may object to processing of your data for direct marketing purposes at any time.

To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all valid requests within 30 days.

8. Security Measures

7det employs industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our platform uses SSL encryption for all data transmitted between your device and our servers, ensuring that your information — including deposit and withdrawal requests via bKash and Nagad — remains confidential throughout every transaction.

Access to personal data is strictly controlled and limited to authorized 7det employees and contractors who require it to perform their job functions. We conduct regular security reviews and apply updates to maintain the integrity of our infrastructure. However, no method of data transmission or storage is 100% secure; in the unlikely event of a data breach, we will notify affected users and take all appropriate remedial action as promptly as possible.

9. Age Restriction — 21+ Only

7det is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. During registration, all players are required to confirm that they meet the minimum age requirement, and we reserve the right to request identity documentation to verify age at any time.

If we discover that a player is under 21 years of age, we will immediately suspend the account, void any associated transactions, and delete the personal data collected in connection with that account without undue delay. Parents and guardians are encouraged to make use of parental control tools to prevent underage access.

10. Changes to This Privacy Policy

7det reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered players via the contact information associated with their account.

Your continued use of the 7det platform after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to remain informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please do not hesitate to reach out to our dedicated support team. We are available around the clock to assist players across Bangladesh.

Email: [email protected] — please write to us in English or Bengali and include your registered account details so we can respond accurately and efficiently.